Editorial methodology
Every listing needs a traceable basis
Our job is to make public information easier to navigate without turning uncertainty into false confidence.
Methodology updated 13 August 2026 · Applies to the current directory release
Our publication standard
A public listing must identify a real care service or formally designated community support point, have an official provider page or licensed government dataset supporting its core details, and include enough location information to be useful. We record the source, publisher, review date and dataset licence where applicable.
- 1
Discover
We identify candidate services through authoritative public sources and providers’ own official pages.
- 2
Verify
We check the identity, location, designation and contact details against an official source. Open-data records must have explicit reuse rights, current metadata and complete location fields.
- 3
Write carefully
We create a concise factual summary in our own words and add an access note where a referral, assessment or service-boundary caveat is supported.
- 4
Show provenance
Every detail page exposes the source and check date. Dataset records also show the publisher, record update date, reuse licence and a correction path.
What we may publish
- Names, public addresses and contact numbers
- Service categories supported by an official source
- Government-designated community help points
- Careful explanations and current official links
What we do not publish without evidence
- Availability, waiting times or capacity
- Fees, subsidy outcomes or eligibility
- Ratings, reviews, awards or quality rankings
- Clinical suitability or recommendations
Categories and regions
Service categories reflect functions or formal designations described by the source, not our assessment of quality. Dementia Go-To Points are shown separately from care providers: they offer general safe-return assistance, not care, assessment or emergency response. Planning areas and regions for these points come from a spatial join against URA’s open-licensed Master Plan 2019 subzone boundaries.
Ranking and commercial influence
Results are alphabetical. The current directory has no sponsored placements, referral commissions, ratings or ranking formula. Provider representation does not grant editorial control.
Freshness and corrections
A “source checked” date records an editorial review, not a real-time guarantee. Families and providers can report a correction. We verify material changes before publishing them.
Data provenance note
The public Dementia Go-To Point expansion uses the Ministry of Health’s “Dementia Friendly Go-To-Points” dataset and URA’s subzone boundaries from data.gov.sg. Both are used under the Singapore Open Data Licence 1.0. The importer converted 830 source records into 826 physical locations, collapsed four same-address duplicates, and merged six designations into care locations already in the directory. The resulting 846 service listings represent 845 distinct physical locations: two verified Ren Ci service listings share one contact address and are not counted as two places.
Contains information from Dementia Friendly Go-To-Points and Master Plan 2019 Subzone Boundary (No Sea), accessed on 13 August 2026 from the Ministry of Health and Urban Redevelopment Authority via data.gov.sg, made available under the Singapore Open Data Licence 1.0. No government endorsement is implied.
The older Ministry of Health “Eldercare Services” dataset remains a private discovery aid because its location records are stale. Its importer cannot publish records.